Privacy policy

The purpose of this Privacy Policy is to inform the users of the website of Fidelia Linguistic Solutions, SL, which is housed on this website, about the policy followed by the company in its capacity as File Manager on the use and processing of the personal data gathered, in addition to users' rights so they can freely and voluntarily determine whether they wish to provide Fidelia Linguistic Solutions, SL with the personal data it may request or may be obtained from them for the use and subscription of any of the services offered on this website, including those that can be obtained by phone through calls made to the contact telephone numbers provided on the portal.

Fidelia Linguistic Solutions, SL guarantees compliance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, of Royal Decree 1720/2007 on Security Measures and other applicable legislation, and informs you that the personal data gathered through the different mechanisms is stored in files owned by Fidelia Linguistic Solutions, SL, duly registered at the General Data Protection Register (RGPD), which adopts the technical, organisational and security measures that will guarantee the confidentiality and integrity of the information.

Simply accessing and using this Site implies that the User accepts the conditions of the present Privacy Policy. Also, Fidelia Linguistic Solutions, SL reserves the right to amend it in order to adapt it to any legislative or jurisprudential developments that may take place, new services with data protection implications and Internet industry practices.

Active data collection.

The website of Fidelia Linguistic Solutions, SL is designed so that anyone can visit it without having to provide their data unless the visitor wants to. Personal data provided by Users shall be included in a file(s) duly registered at the General Data Protection Register (RGPD), owned by Fidelia Linguistic Solutions, SL.

Fidelia Linguistic Solutions, SL can gather personal data via web forms, email addresses and contact telephone numbers. Form fields with an asterisk (*) are mandatory and leaving them blank will imply the impossibility of granting your request. Fidelia Linguistic Solutions, SL allows users to correct or modify the information provided or report problems with the website. Please inform us of any changes in the data provided.

Your data will be processed for the purpose of attending to and managing your requests, answering queries, enabling access to specific areas of the website and, unless you have indicated otherwise, for sending you information and advertising on our products or those of financial sector third parties for commercial purposes. When you provide your email address you are explicitly agreeing to the remittance commercial communications, unless you indicate otherwise. You may be sent, by traditional and/or electronic means, commercial information and advertising of our products and services, unless you explicitly indicate otherwise, or communicate it in the email address administracion@fidelials.com or via a written communication addressed to the company's registered office at Calle Juan Bravo, 3-A, 28006 Madrid (Spain).

Passive data collection.

Fidelia Linguistic Solutions, SL may supervise user traffic to learn what amount and areas of the website are the most frequently visited. This supervision is performed through the user's domain name, type of browser, access date and time, and pages. Fidelia Linguistic Solutions, SL may use cookies to provide a personalised service on our website. Cookies are small text files sent to and stored on users' computers which allow a website such as this one to recognise returning users, give them access to the website and allow the website to gather information that could enhance the contents. Cookies do not harm users' computers or their files. We may use cookies to offer you information and services based on your interests and needs. If users do not want the cookies to be accessible to Fidelia Linguistic Solutions, SL, most browsers allow users to deny or impede the use of cookies. Bear in mind, however, that cookies may be required to operate appropriately for certain website functions.

Fidelia Linguistic Solution, SL is fully aware of how to use and process the personal data gathered. Furthermore, it recognises and guarantees compliance with all the legislation relating to personal data protection and undertakes to fulfil the obligation of secrecy of the personal data and its duty to safeguard them, guaranteeing the adoption of all the necessary protection and security measures within its reach to avoid the alteration, loss, misuse, unauthorised access or theft, pursuant to the legislation (Royal Decree 1720/2007).

The User is informed and agrees to the processing of the personal data in accordance with the previously established use and purpose. The User guarantees that the personal data provided to Fidelia Linguistic Solutions, SL are truthful and shall be responsible for notifying any change therein. Fidelia Linguistic Solutions, SL shall not be liable for the truthfulness of the personal data provided, the user being solely liable for them.

However, the User should be aware that Internet security measures are not infallible. Fidelia Linguistic Solutions, SL shall be solely liable for the security level of its own systems and is unaware of the present or future situation of the different users or third parties at all times.

Users are entitled to and may exercise their rights of access, rectification, cancellation and opposition pursuant to Organic Law 15/1999, of 13 December, on the Protection of Personal Data. Users may exercise these right by contacting Fidelia Linguistic Solutions, SL via the email address administracion@fidelials.com or by writing to the company's registered address at Calle Juan Bravo, 3-A, 28006 Madrid (Spain).